Hi, I'm looking for advice on how to deal with a US ISP (names withheld to protect the guilty) which seems to repeatedly fat-finger our IP space into their BGP announcements, and then gives us the run-around when we call them on the phone, since we're not their clients... Happened twice already, took several hours to fix each time, and I'm looking for any ideas, opinions, and war stories that would help me figure out how to discourage them from repeating this type of thing in the future... Thaks much, Mike