Friendly XO Mail-operational contact ?
hi, Can anyone put me in touch to a friendly XO mail admin ? For 36 hours (at least) my mail systems have been refused connections to any of the XO MXes listed in 'dig mx xo.com'. I've asked some other UK based operators, and roughly three-quarters get connection refused to the example I gave them - dalsmlprd08.dal.dc.xo.com. Many thanks Andy -- Regards, Andy Davidson // Engineering Localphone Limited http://www.localphone.com +44-(0)114-3191919 // Sheffield, UK
suresh@frodo 04:39:42 <~> $ telnet dalsmlprd08.dal.dc.xo.com. smtp Trying 207.88.96.46... Connected to dalsmlprd08.dal.dc.xo.com. Escape character is '^]'. [long, long delay] 220 triton.xo.com ESMTP XO Communications mail gateway. Unauthorized access prohibited. All activities will be logged. Wed, 7 Nov 2007 06:51:09 -0600 And that box is in Sherman Oaks CA. You sure XO hasn't been playing with banner delays, and your MTA is timing out before establishing an smtp connection? On Nov 7, 2007 6:09 PM, Andy Davidson <andy@nosignal.org> wrote:
hi,
Can anyone put me in touch to a friendly XO mail admin ? For 36 hours (at least) my mail systems have been refused connections to any of the XO MXes listed in 'dig mx xo.com'.
I've asked some other UK based operators, and roughly three-quarters get connection refused to the example I gave them - dalsmlprd08.dal.dc.xo.com.
Many thanks Andy
-- Regards, Andy Davidson // Engineering Localphone Limited http://www.localphone.com +44-(0)114-3191919 // Sheffield, UK
-- Suresh Ramasubramanian (ops.lists@gmail.com)
On 7 Nov 2007, at 12:50, Suresh Ramasubramanian wrote:
You sure XO hasn't been playing with banner delays, and your MTA is timing out before establishing an smtp connection?
Yep andy@chilli:~$ time telnet dalsmlprd08.dal.dc.xo.com 25 Trying 207.88.96.46... telnet: Unable to connect to remote host: Connection refused real 0m0.170s I did call their NOC who couldn't help directly (which I expected), but also couldn't pass me on to someone who could.
Contact your account manager, they can get it fixed in about an hour w/ an internal IT ticket. They were doing the same thing to us. -- Tim On Nov 7, 2007 6:55 AM, Andy Davidson <andy@nosignal.org> wrote:
On 7 Nov 2007, at 12:50, Suresh Ramasubramanian wrote:
You sure XO hasn't been playing with banner delays, and your MTA is timing out before establishing an smtp connection?
Yep
andy@chilli:~$ time telnet dalsmlprd08.dal.dc.xo.com 25 Trying 207.88.96.46... telnet: Unable to connect to remote host: Connection refused
real 0m0.170s
I did call their NOC who couldn't help directly (which I expected), but also couldn't pass me on to someone who could.
participants (3)
-
Andy Davidson -
Suresh Ramasubramanian -
Tim Jackson