predicted customer support conversation
<ring ring> Operator: Hello, networknet NOC, can I help you? Customer: Yes, I'm having trouble surfing microsoft.com. Operator: Oh, dear. Are you using IPv4 or IPv6? Customer: Huh? What? Sean.
smd@clock.org wrote:
<ring ring>
Operator: Hello, networknet NOC, can I help you?
Customer: Yes, I'm having trouble surfing microsoft.com.
Operator: Oh, dear. Are you using IPv4 or IPv6?
Customer: Huh? What?
Sean.
Current support call: Operator: Hello, networknet NOC, can I help you? Customer: Yes, I'm having trouble surfing microsoft.com. Operator: What's your IP address? Customer: Huh? What? -Nathan Lane
0 *H÷ 01 0 +0 *H÷ $MContent-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit nice! sounds familiar :) gets my vote for "most amusing post on nanog" peace -stephen Stephen Burd VP Corporate & Education Services Mercury Network Email: sburd@tm.net Toll Free: 888/866-4638 x156 Direct/Mobile: 517/923-0659 ================================================= I N T E R N E T F O R B U S I N E S S Mercury Network http://www.tm.net/ 129 Ashman St / PO Box 117 Voice: 517/837-3790 Midland, MI 48640-0117 Fax: 517/837-3780 =================================================== -----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of Nathan Lane Sent: Friday, September 01, 2000 8:42 PM Cc: nanog@merit.edu Subject: Re: predicted customer support conversation smd@clock.org wrote:
<ring ring>
Operator: Hello, networknet NOC, can I help you?
Customer: Yes, I'm having trouble surfing microsoft.com.
Operator: Oh, dear. Are you using IPv4 or IPv6?
Customer: Huh? What?
Sean.
Current support call: Operator: Hello, networknet NOC, can I help you? Customer: Yes, I'm having trouble surfing microsoft.com. Operator: What's your IP address? Customer: Huh? What? -Nathan Lane â00þ *0 *H÷ 01 0 UZA10U Western Cape10U Durbanville10 U Thawte1 0U Certificate Services1(0&U Personal Freemail RSA 1999.9.160 000818020843Z 010818020843Z0>1 0 UThawte Freemail Member10 *H÷ sburd@tm.net00 *H÷ 0ªœvUKкþù*ÇZÝ|8ü>åÄ+[¬I_ù)Á÷Ô\]×lP)ûÝ]!f_éÔ3SºÉ©4¿$+³5 ÒÂÛ`AjìJfbCKÛ·§pos ou5 LØ£2ÌÊ '7®w~k ÈaãâG£J0H0U 0 sburd@tm.net0 U ÿ00 U #0«ñ`fUôäXÇF Àaœ#×Ã0 *H÷ OŽadÏû±eíкì4jC|LN·ñk€ Ú€ ÍI÷x@!}JôóTŠaD¬«è# ¢(²c:QêNq®·¹¥Óô®A×P€Ä äÙäùåÞ$e€] š©ý⯀2šÁwdÎuåXb(²ËBñËIø%œäЮu00} 0 *H÷ 0Ñ1 0 UZA10U Western Cape10U Cape Town10U Thawte Consulting1(0&U Certification Services Division1$0"UThawte Personal Freemail CA1+0) *H÷ personal-freemail@thawte.com0 990916140140Z 010915140140Z01 0 UZA10U Western Cape10U Durbanville10 U Thawte1 0U Certificate Services1(0&U Personal Freemail RSA 1999.9.1600 *H÷ 0³iZÔÐ zµÅ]é!#rÍLK÷~ÏÇûÊr$ôBR¬Wã{azçýr98Žêíe§^œàeö»yvL>¹hpu ôtŒ,O 1ÌôAÔrÆŠ]âD°.ÄMñðÖ >lóx~@éÑWÂså0ÞFõO£7050U ÿ0ÿ0 U #0rIÂs4ÆUô vr~wôçƲ0 *H÷ kÆYé1úé¶ì±Øßrrþ`HêÆUÝ{ðgÆapçmÂ¥7Ø·(VÝ\uoÆÆlfqÐ|koà!6-Á×ê² Ï-mÆRû»þü·étä\®ü~¬Ê orzg,ksõùõnô Îc)ï ~UÞ0-0 0 *H÷ 0Ñ1 0 UZA10U Western Cape10U Cape Town10U Thawte Consulting1(0&U Certification Services Division1$0"UThawte Personal Freemail CA1+0) *H÷ personal-freemail@thawte.com0 960101000000Z 201231235959Z0Ñ1 0 UZA10U Western Cape10U Cape Town10U Thawte Consulting1(0&U Certification Services Division1$0"UThawte Personal Freemail CA1+0) *H÷ personal-freemail@thawte.com00 *H÷ 0Ôi×Ô°d[qéGØ Q¶êr°^}- {ß %u(t:B,c'{Kï~ ê£Ý¹ÎdÂnD¬|æèMq @8Š£xöù^êÀ^vëÙ£]nz| ¥KU)&Õj»8$jDZڣýyÛåZÄ ¹£00U ÿ0ÿ0 *H÷ Çì~Nøõ¥gb*€ðM`Ðo`Xa¬&»R5\Ï0ûšJ bB#ôºd¬G)ß^Òl`q\¢¬ÜyãçnG µ (èäýôŠÙ|±øÜ_#& sÐÞC©%òæ/ÊþŠ«u ÝQkäøÑÎw¢1®0ª001 0 UZA10U Western Cape10U Durbanville10 U Thawte1 0U Certificate Services1(0&U Personal Freemail RSA 1999.9.16*0 + g0 *H÷ 1 *H÷ 0 *H÷ 1 000902020423Z0# *H÷ 1¶>EzŒêQüãÎ"²¢,8`<0X *H÷ 1K0I0 *H÷ 0*H÷ 0+0 *H÷ (0+0 *H÷ 0 +71001 0 UZA10U Western Cape10U Durbanville10 U Thawte1 0U Certificate Services1(0&U Personal Freemail RSA 1999.9.16*0 *H÷ (QªÚǶ?_&«Y%bPsðC`Œµ;ëdáÁ¡cãòKNü@ IÖ¯]ãJUtî }œôů0Ò×!œó}êÏVB5ÂtXcKÝ(äëP®ÕÕ3Çà;wœAË]²D9ð_ôž»i\ë È/
participants (3)
-
Nathan Lane -
smd＠clock.org -
Stephen Burd