Re: FBI tells the public to call their ISP for help
----------------- darcy@druid.net wrote:--------------- From: "D'Arcy J.M. Cain" <darcy@druid.net> "Scott Weeks" <surfer@mauigateway.com> wrote:
: Most ISPs recommend using Microsoft software or : provide software for the Microsoft platform, and : require to turn on JavaScript
I've never heard of an ISP requiring this. They might provide it for you if you want to use their branded Micro$loth-oriented software, but it's not a requirement. Any ISP requiring folks to use a particular OS is doomed to fail.
You're kidding, right? Have you ever called an ISP to report a technical problem that has nothing to do with your computer or even your connection to them, say a reverse DNS issue? If you tell them that you run Unix they just ask you to run IE anyway. If you don't run Windows they won't help you. That's a pretty clear message. ----------------------------------------------------------- No I've never heard of that except, possibly, from non-clued phone monkeys. It's easy to get past them to more clued folks, though... scott
On Fri, 15 Jun 2007 13:42:04 -0700 "Scott Weeks" <surfer@mauigateway.com> wrote:
You're kidding, right? Have you ever called an ISP to report a technical problem that has nothing to do with your computer or even your connection to them, say a reverse DNS issue? If you tell them that you run Unix they just ask you to run IE anyway. If you don't run Windows they won't help you. That's a pretty clear message. -----------------------------------------------------------
No I've never heard of that except, possibly, from non-clued phone monkeys. It's easy to get past them to more clued folks, though...
For anyone on this list I'm sure but the fact is that the great unwashed are told that only Windows is supported. In fact it's probably a factor in why we often tell friends to just use WinBlows so that someone else can support them. -- D'Arcy J.M. Cain <darcy@druid.net> | Democracy is three wolves http://www.druid.net/darcy/ | and a sheep voting on +1 416 425 1212 (DoD#0082) (eNTP) | what's for dinner.
On Fri, 15 Jun 2007 13:42:04 PDT, Scott Weeks said:
No I've never heard of that except, possibly, from non-clued phone monkeys. It's easy to get past them to more clued folks, though...
Maybe it's easy for you. It's usually a bit harder for a Joe Sixpack who has a Mac or Linux box, but doesn't have the industry connections we do.
participants (4)
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D'Arcy J.M. Cain -
Lyndon Nerenberg -
Scott Weeks -
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