|> From: John Fraizer [mailto:nanog@Overkill.EnterZone.Net] |> Sent: Tuesday, August 28, 2001 11:56 AM |> |> > Multihomed customers generate LESS technical support rather than |> > more? Maybe we should urge more people to multihome... |> |> "Multihomed customers generate LESS technical support rather than |> more?" Perhaps in an outage instance they do. When they |> have a routing |> issue, it can become a finger-pointing match between their |> upstreams and |> thus, it generates 100% more technical support for the upstream who |> doesn't have the problem. only until the mal-functioning provider is replaced.