Hi Simon, The National Congress[0] just happened, and the Chinese government does make a very big deal out of it. I know that many universities were asked to temporarily block inbound HTTP traffic, which even affected open source mirrors during that time. With all this going on it is only natural that something restrictive happened to the rest of the international network. I'm not exactly sure what has been done, but it is very likely that it is not your problem. [0]https://en.wikipedia.org/wiki/19th_National_Congress_of_the_Communist_Party_... -- Tianhao Xiao hxiao@dargasea.com On Fri, 20 Oct 2017, at 08:51, Simon Lockhart wrote:

All,

I know that access to Chinese websites from outside China is notorious for being slow or broken, but we seem to have had a major increase in support calls from our users over the last couple of weeks, complaining of slow or no access to major Chinese websites, such as www.baidu.com, www.youku.com and world.taobao.com.

We can't find anything on our network that would be affecting this, and at various times can (and cannot!) reproduce it with off-net connections, which would indicate that it's an intermittent, but widespread issue.

Is anyone else seeing an increase in problems related to Chinese websites?

Thanks in advance,

Simon