Anyone have guidance on how to legimately stay out of Google/GMail's spam classifier and arrive at the inbox? We have a domain that is relatively newly registered, has proper MTA configuration and SPF records that I haven't been able to find on any blocklist, but GMail sends email from it straight to the spam folder. I haven't been able to find useful documentation for GMail in this regard around the web. Have looked at abuse.net's info, links and resources. Thanks, -- Jonathan
Have you worked through this Q/A process? http://mail.google.com/support/bin/answer.py?answer=80369 I went through it and at the end it says there's not a way to whitelist a domain. For Bulk e-mail senders: https://mail.google.com/support/bin/answer.py?answer=17205 There's this checklist, too: https://mail.google.com/support/bin/answer.py?answer=81126 And here's a form to fill out: https://mail.google.com/support/bin/request.py?ctx=bulksend&nomods=1 Frank -----Original Message----- From: Jonathan Traylor [mailto:jtraylor@networkinglinux.net] Sent: Wednesday, November 05, 2008 8:08 PM To: nanog@nanog.org Subject: Google SMTP acceptance policy? Anyone have guidance on how to legimately stay out of Google/GMail's spam classifier and arrive at the inbox? We have a domain that is relatively newly registered, has proper MTA configuration and SPF records that I haven't been able to find on any blocklist, but GMail sends email from it straight to the spam folder. I haven't been able to find useful documentation for GMail in this regard around the web. Have looked at abuse.net's info, links and resources. Thanks, -- Jonathan
From my experience it just takes time. As users mark your email as legitimate and not as spam your domain will build a good report Google. Also, try implementing DKIM to help Google to verify the email.
Frank Bulk wrote:
Have you worked through this Q/A process? http://mail.google.com/support/bin/answer.py?answer=80369 I went through it and at the end it says there's not a way to whitelist a domain.
For Bulk e-mail senders: https://mail.google.com/support/bin/answer.py?answer=17205
There's this checklist, too: https://mail.google.com/support/bin/answer.py?answer=81126
And here's a form to fill out: https://mail.google.com/support/bin/request.py?ctx=bulksend&nomods=1
Frank
-----Original Message----- From: Jonathan Traylor [mailto:jtraylor@networkinglinux.net] Sent: Wednesday, November 05, 2008 8:08 PM To: nanog@nanog.org Subject: Google SMTP acceptance policy?
Anyone have guidance on how to legimately stay out of Google/GMail's spam classifier and arrive at the inbox?
We have a domain that is relatively newly registered, has proper MTA configuration and SPF records that I haven't been able to find on any blocklist, but GMail sends email from it straight to the spam folder.
I haven't been able to find useful documentation for GMail in this regard around the web. Have looked at abuse.net's info, links and resources.
Thanks,
-- Jonathan
-- Steve King Network Engineer - Liquid Web, Inc. Cisco Certified Network Associate CompTIA Linux+ Certified Professional CompTIA A+ Certified Professional
Thanks. These links have been of some assistance, however some of the questions seem irrelevant to the specified situation once the a first handful are answered. Perhaps they are intended to be a test of a person's comprehensive ability (or not). Someone off-list mentioned the possible google 'sandbox effect'[1] seen with new web presences, which relates to some 'build your reptition long and solid' responses. I have been able to make contact with a few that will hopefully result in a more transparent solution then 'wait and see.' [1] http://tinyurl.com/636twn Thanks to all who responsed on and off-list. -- Jonathan On Wed, Nov 05, 2008 at 10:06:12PM -0600, Frank Bulk wrote:
Have you worked through this Q/A process? http://mail.google.com/support/bin/answer.py?answer=80369 I went through it and at the end it says there's not a way to whitelist a domain.
For Bulk e-mail senders: https://mail.google.com/support/bin/answer.py?answer=17205
There's this checklist, too: https://mail.google.com/support/bin/answer.py?answer=81126
And here's a form to fill out: https://mail.google.com/support/bin/request.py?ctx=bulksend&nomods=1
On Thu, Nov 6, 2008 at 7:38 AM, Jonathan Traylor <jtraylor@networkinglinux.net> wrote:
Anyone have guidance on how to legimately stay out of Google/GMail's spam classifier and arrive at the inbox?
This is good advice for anybody running mailing lists - regardless of which ISP they're delivering to http://www.spamresource.com/2007/01/how-to-deliver-mail-to-aol.html srs
the problem i have with google smtp is in the reverse direction drop condition = ${if isip4{$sender_host_address}} message = blocked because $sender_host_address is \ in blacklist at $dnslist_domain: $dnslist_text !dnslists = list.dnswl.org dnslists = dialups.mail-abuse.org \ : rbl-plus.mail-abuse.org \ : qil.mail-abuse.com logwrite = REJECT because $sender_host_address listed in $dnslist_domain i.e. i do dns blacklists proceeded by a white list. and when goog adds a new smtp outbound, users say folk get bounces, i have to chase them down and then go through dnswl.org's process. major pita and mail does get lost. randy
participants (5)
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Frank Bulk
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Jonathan Traylor
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Randy Bush
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Steven King
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Suresh Ramasubramanian