I need a contact at Verizon (or at least for whatever portion of their IP network is AS 6167). Anyone know who to talk to? I've discovered a badly screwed up router inside the network that serves their EVDO wireless customers but trying to fight my way up through the normal channels turns out to be too hard -- there are too many people there who don't know what an IP address is etc. and won't escalate to someone to whom you can say "can you log in to 66.174.105.14 and try pinging the following hosts and note that the behavior is anomalous?" I briefly managed to get that high up after literally 2.5 hours of fighting, but the guy I got put me on hold for 30 minutes and then promised to call me back and did not. My usual friend of a friend contacts have failed, so I'd appreciate help. -- Perry E. Metzger perry@piermont.com