Hello All, It looks like they resolved the issue: “Dear Customer, Our core team has resolved an issue on our backbone causing U.S. customers packet loss. The root cause analysis will follow and we expect no further packet loss due to this issue.” — Anthony Francis // Handy Networks LLC Hosting Support Manager Providing Dedicated Server, IaaS and Colocation Hosting Solutions Tel: 303-414-6904 | Fax: 303-414-6912 www.handynetworks.com<http://www.handynetworks.com/>