Jeff Nelson wrote:
Does anyone have a contact for this provider?
(Some missing prefixes)
Their NOC: noc@ix.singtel.com (or you can phone on +65 9780 8011 them if you want to call Singapore, and speak singlish ;-)).
I'll email you directly the name of someone there with relatively good spoken english (if you get others who can't understand you).
I would hope you do get someone who speaks English, given that it's the official language there. :) Of course, the accent of some Singaporeans (naming no-one!) can be quite...erm...challenging. BB
BB wrote: (I wrote:)
I'll email you directly the name of someone there with relatively good spoken english (if you get others who can't understand you).
I would hope you do get someone who speaks English, given that it's the official language there. :)
Of course, the accent of some Singaporeans (naming no-one!) can be quite...erm...challenging.
Over the phone, it can be almost impossible. Hence the contact who I sent on directly in case he wants to use the phone :) The WorldCom and SingTel callcentres for their Australian operations are Singapore-based. It can be quite... interesting... communicating the severity of a problem in Australia to someone sitting in a remote country and not realising, for example, that if the link between WorldCom and Optus (SingTel) in Australia is dropping 20% of packets for 12 hours, that's a pretty damn significant problem. And it can be hard enough communicating our company name to some of them ;-( (and customer codes - many/most Singaporeans don't know the phonetic alphabet and pronounce letter names differently.) When actually in Singapore or when the Singaporeans are out here, sure, no problem speaking english to them. They're great guys. On the phone it's more of a problem. David.
participants (2)
-
Ben Buxton -
David Luyer