Upstream / Handoff UPS?
We have tons of circuits with various providers. Often times the demarc / handoff switch from the provider is not running on battery backup. Sometimes if the demarc device is located in the same room as our equipment we mitigate this and plug the device into our backup systems. Am I wrong to think that the demarc from the provider is a sacred thing that should only be touched by said provider. Thus they should provide their own battery system? Is it normal for this equipment not to be battery protected? We are not dealing with any crazy SLA's however I think it would be standard build practice to put UPS's on your gear. Even if its small handoff switch sitting right next to my switch. :) Kenny
On 10/30/13, 10:34 PM, Kenny Kant wrote:
Am I wrong to think that the demarc from the provider is a sacred thing that should only be touched by said provider. Thus they should provide their own battery system? Is it normal for this equipment not to be battery protected? We are not dealing with any crazy SLA's however I think it would be standard build practice to put UPS's on your gear. Even if its small handoff switch sitting right next to my switch.
It is normal. They don't have to so it's your problem if you want to. Their site spec docs probably say as much, AT&T's certainly did. Customer provides AC power or somesuch; that can be straight utility or off a UPS you maintain, but they're not going to maintain batteries for you if they don't have to. Some diverse ring OC-x that came with a DC battery plant where they were mandated to have X hours runtime on it is a different era than today's "toss an Ethernet switch on the end of some fiber" circuits. ~Seth
-----Original Message----- From: Kenny Kant [mailto:akennykant@gmail.com] Sent: Thursday, October 31, 2013 12:35 AM To: nanog@nanog.org Subject: Upstream / Handoff UPS?
We have tons of circuits with various providers. Often times the demarc / handoff switch from the provider is not running on battery backup. Sometimes if the demarc device is located in the same room as our equipment we mitigate this and plug the device into our backup systems.
Am I wrong to think that the demarc from the provider is a sacred thing
I've witnessed a data center ask the upstream to install gear inside their data center because of the lack of UPS for demarcs. that should only be touched by said provider. Thus they should provide their own battery system? Is it normal for this equipment not to be battery protected? We are not dealing with >any crazy SLA's however I think it would be standard build practice to put UPS's on your gear. Even if its small handoff switch sitting right next to my switch. You are not wrong IMO. Many upstreams/providers/carriers now days simply drop a DC plant to maintain 8 hours (If I recall correctly) of run time. Which is usually sufficient unless you've got an extended outage lasting longer than 8 hours. If you have a UPS and generator backing I would recommend you have them make the demarc inside your locations every time. Most carriers could consider this extending the demarc, thus an extra charge.
I have several clients who have cisco Metro Ethernet switches on Fiber circuits. The provider just provided the switch and expects the client to deal with the power. The rational is if the switch is not up it's not our fault. Justin -- Justin Wilson <j2sw@mtin.net> MTCNA CCNA MTCRE MTCWE - COMTRAIN Aol & Yahoo IM: j2sw http://www.mtin.net/blog xISP News http://www.zigwireless.com High Speed Internet Options http://www.thebrotherswisp.com The Brothers Wisp -----Original Message----- From: Kenny Kant <akennykant@gmail.com> Date: Thursday, October 31, 2013 1:34 AM To: <nanog@nanog.org> Subject: Upstream / Handoff UPS?
We have tons of circuits with various providers. Often times the demarc / handoff switch from the provider is not running on battery backup. Sometimes if the demarc device is located in the same room as our equipment we mitigate this and plug the device into our backup systems.
Am I wrong to think that the demarc from the provider is a sacred thing that should only be touched by said provider. Thus they should provide their own battery system? Is it normal for this equipment not to be battery protected? We are not dealing with any crazy SLA's however I think it would be standard build practice to put UPS's on your gear. Even if its small handoff switch sitting right next to my switch.
:)
Kenny
Working with Comcast and their ethernet product, they don't battery back the on-site gear (fiber/ethernet switch), but I do get a phone call within minutes of them noticing the switch they provided is down. They care enough to call me, but battery backup is my/our responsibility. Brandon On Thu, Oct 31, 2013 at 10:07 AM, Justin Wilson <lists@mtin.net> wrote:
I have several clients who have cisco Metro Ethernet switches on Fiber circuits. The provider just provided the switch and expects the client to deal with the power. The rational is if the switch is not up it's not our fault.
Justin
-- Justin Wilson <j2sw@mtin.net> MTCNA CCNA MTCRE MTCWE - COMTRAIN Aol & Yahoo IM: j2sw http://www.mtin.net/blog xISP News http://www.zigwireless.com High Speed Internet Options http://www.thebrotherswisp.com The Brothers Wisp
-----Original Message----- From: Kenny Kant <akennykant@gmail.com> Date: Thursday, October 31, 2013 1:34 AM To: <nanog@nanog.org> Subject: Upstream / Handoff UPS?
We have tons of circuits with various providers. Often times the demarc / handoff switch from the provider is not running on battery backup. Sometimes if the demarc device is located in the same room as our equipment we mitigate this and plug the device into our backup systems.
Am I wrong to think that the demarc from the provider is a sacred thing that should only be touched by said provider. Thus they should provide their own battery system? Is it normal for this equipment not to be battery protected? We are not dealing with any crazy SLA's however I think it would be standard build practice to put UPS's on your gear. Even if its small handoff switch sitting right next to my switch.
:)
Kenny
participants (5)
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Brandon Galbraith
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Justin Wilson
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Kenny Kant
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Otis L. Surratt, Jr.
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Seth Mattinen