The measurement techniques described thus far focus on performance within the bounds of a single network. While this is of course a challenge, what about efforts to measure performance _across_ networks? I'm not talking about NAP packet loss here, but a true measure of expected customer satisfaction. Most customers do not particularly care why they can't download the latest MSIE/Navigator release quickly, and getting traffic to and through other networks is of equal importance. Network rating systems are starting to emerge, and I think NANOG should participate in their evolution... -- Jim Browning ---------- From: Randy Bush[SMTP:randy@psg.com] Sent: Saturday, March 08, 1997 8:35 PM To: nanog@merit.edu Subject: Re: measurement I promised to summarize responses to my query
So who actually measures their network performance and how?
As most responses were private, I have removed attribution. Thanks to all constructive respondees. I have proposed a survey panel for the next NANOG if we do not exhaust the subject beforehand. randy
The measurement techniques described thus far focus on performance within the bounds of a single network. While this is of course a challenge, what about efforts to measure performance _across_ networks? I'm not talking about NAP packet loss here, but a true measure of expected customer satisfaction.
Expectations of customer satisfaction are aleph nul or likely aleph one. Measurement of end user delivery are being done rather ad hack (hit the web site and see how high it bounces) by the folk at Intel, see Network Working Group J. Sedayao, Intel Corporation C. Bickerstaff, Intel Corporation Internet Draft Expiration Date: May 1997 November 1996 Simple End to End Metrics and Methods for Monitoring and Measuring IP Provider Performance The IPPM WG is trying to work upward from a sound theoretical base. See the other IPPM drafts and mailing list archives. randy
On Sun, 9 Mar 1997, Randy Bush wrote:
The measurement techniques described thus far focus on performance within the bounds of a single network. While this is of course a challenge, what about efforts to measure performance _across_ networks? I'm not talking about NAP packet loss here, but a true measure of expected customer satisfaction.
Expectations of customer satisfaction are aleph nul or likely aleph one.
And someone called my name...
Measurement of end user delivery are being done rather ad hack (hit the web site and see how high it bounces) by the folk at Intel, see
Network Working Group J. Sedayao, Intel Corporation C. Bickerstaff, Intel Corporation Internet Draft Expiration Date: May 1997 November 1996
Simple End to End Metrics and Methods for Monitoring and Measuring IP Provider Performance
The IPPM WG is trying to work upward from a sound theoretical base. See the other IPPM drafts and mailing list archives.
May I also suggest people take a look a Treno. If used consistently and regularly it may give a rought estimate of connection quality for end users across networks.
randy
Aleph One / aleph1@dfw.net http://underground.org/ KeyID 1024/948FD6B5 Fingerprint EE C9 E8 AA CB AF 09 61 8C 39 EA 47 A8 6A B8 01
On Sun, 9 Mar 1997, Aleph One wrote:
The IPPM WG is trying to work upward from a sound theoretical base. See the other IPPM drafts and mailing list archives.
May I also suggest people take a look a Treno. If used consistently and regularly it may give a rought estimate of connection quality for end users across networks.
NLANR has a summary of measurement tools here http://www.nlanr.net/Caidants/meastools.html that has a link to more TReno information and you can try it out from PSC via this WWW forms interface http://www.psc.edu/~pscnoc/treno.html Michael Dillon - Internet & ISP Consulting Memra Software Inc. - Fax: +1-250-546-3049 http://www.memra.com - E-mail: michael@memra.com
participants (4)
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Aleph One -
Jim Browning -
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randy＠psg.com