Chris Cappuccio [Re: Network Solutions, HOSTS] 4.10.2000 ...................................................................... . . I have been having the same problem, . . Solution was to transfer the domain in question to OpenSRS, and use the . manage.cgi to modify the IPs for the hosts under the domains..... ...................................................................... I have been heavily investigating and considering using OpenSRS and starting my own mini registry. This is getting to be abolsutely rediculous. Any comments regarding OpenSRS suggestions? How do you like it? Greg +(Omni@Dynmc.Net)------------------------------------------------------+ | Dynamic Networking Solutions InterX Technologies | | Senior Network Administrator bits/keyID 1024/7DF9C285 | | omni@interx.net omni@itstudio.net omni@undernet.org omni@webpop3.com | +--------[ DC 50 57 59 C3 76 46 E8 EB 75 A8 94 FE 96 9E D3 ]----------+

My only problems with OpenSRS is that they do not allow us 'resellers' to make changes to customer domains.

I didn't notice that anywhere in the docs, but assuming that's true ... Get the client to login and add a sub-user for you. sub-users have fine grained access conrtols. You could only allow the reseller/ISP to modify DNS records. That way you don't run into hijacking problems by malicious technical admins but you can still change the technical information required. -bk

At Monday 04:19 PM 4/10/00 , Gregory A. Carter wrote:

...

I'm starting to get exteremely fustrated here. I've been trying to modify two of my nameserver HOSTS with Network Solutions for almost two months now and all I get back is the "We've seen your post but we haven't done anything yet..." hoopla auto responce. Has anyone else had this problem lately? Are they reigstering domains in a timely mannor since it gets them money but not bothering to honor the nameserver HOST modifications?

Every time I try and call them to get things taken care of I get a recorded message and hung up on.

bummer. do you register domains for an organization or an ISP or something? we had the same problems with "netsol" (as they seem to be calling themselves sometimes) and then one day i got an email from a human saying that she was our contact person for business-to-business at network solutions, with a direct phone number, her own email addy and her own fax number. i think this happened right after i had heard a lot of buzz about other domain registrars popping up all over the place. now when i have an issue, i just call her up, and she pushes things thru for me. if you can, see if you can pursue the business-to-business thing with them. and no, i won't give you her phone number :) if anyone cares, i will ask her about the application for b-to-b, tho, and fwd that along. deeann m.m. mikula telerama public access internet director of operations http://www.telerama.com

m on Mon, Apr 10, 2000 at 05:00:02PM -0400

I fixed this by transferring my Network Solutions domains to OpenSRS and then doing the changes.

I have been informed by someone that if your domains expire and are in 'invoice mode', NSI will not transfer the domain. If you are, it'll "only" take them six months, further according to the person I've been talking to. This is all hearsay, however. In other more easily-verifiable NSI news, automated updates of domains with the 'service agreement' are _still_ not working, have not been working for the past three weeks, and have no ETA to be fixed. Also, whois.geektools.com has been banned by NSI from making queries. Tom, speaking for nobody but myself

"Gregory A. Carter" wrote:

Tom Spindler [Re: Network Solutions, HOSTS] 4.10.2000 ...................................................................... . In other more easily-verifiable NSI news, automated updates of domains . with the 'service agreement' are _still_ not working, have not been . working for the past three weeks, and have no ETA to be fixed. ......................................................................

As I've received a bunch of private email as well in responce to my orignal post I am making an educated guess that this very thing you have stated is the root issue. NSI doesn't seem to be processing any of the `service agreement' requests for whatever reason. Unfortuantely for us, that's the only way they have provided to the consumers to deal with modification updates. Else having to call them up however I have yet to call up and -not- get disconnected by an automated voicemail.

Does anyone have a copy of the contract between the government and NSI in regards to the domain registry? It'd be interesting to see if the service (or lack there of), they are currently providing the consumer is in breech of contract.

What's broken at NSI's website is the ability to use their web pages to generate filled-in templates to make changes, and then have those templates accepted by their automated processing system. The version of the template created by their website is rejected by their email-based system. If you instead go to their website and find the TEXT file of the template (which will be version 6.0 as of the last time I grabbed it), fill that in and mail it in, it'll be processed without problem. Indeed, updates have been FLYING through the system, likely because of the lack of any other updates happening due to their blunders. I've been busy transferring over my domains to OpenSRS, since they seem to actually care if their systems work. I'd have called NSI to tell them about the error, but they've NEVER bothered listening to anyone other than a few huge customers when it comes to people pointing out their bugs... Now that I can vote with my wallet, I'm doing so. -- ----------------------------------------------------------------- Daniel Senie dts@senie.com Amaranth Networks Inc. http://www.amaranth.com

On Mon, 10 Apr 2000 18:37:50 EDT, Tom Spindler <dogcow@ccs.neu.edu> said:

Also, whois.geektools.com has been banned by NSI from making queries.

Well.. is the geektools stuff open source? Would NSI rather get the queries from ONE place, or from EVERYWHERE? Valdis Kletnieks Operating Systems Analyst Virginia Tech

"Greg A. Woods" wrote:

IIRC there's been policy in place in the past that clearly stated they would ban or rate-limit any client doing more than some set limit of WHOIS queries.

So, yes, NSI does want to get WHOIS queries from everywhere and not from one central query engine.

I can almost see their paranoid intellectual property guys making a case to prove that geektools was actualy saving the results of all the queries going through in an attempt to harvest the database..... ;-)

As I said, a totally valid point, if it weren't for the fact that we received permission :-( -- Rodney Joffe CenterGate Research Group, LLC. http://www.centergate.com "Technology so advanced, even we don't understand it!"(SM)

Valdis.Kletnieks@vt.edu wrote:

On Mon, 10 Apr 2000 18:37:50 EDT, Tom Spindler <dogcow@ccs.neu.edu> said:

...

Also, whois.geektools.com has been banned by NSI from making queries.

Well.. is the geektools stuff open source?

Would NSI rather get the queries from ONE place, or from EVERYWHERE?

I have to assume that someone at NSI has a bug up his or her ****. I am *very* careful about infringing on copyrights. I made sure over a year ago to get permission from NSI, specifically David Holtzman, to operate GeekTools with their data. GeekTools WHOIS is absolutely open source. The source is downloadable at www.geektools.com/software.html. It has been since day 1. GeekTools has a careful rate limiting mechanism. Each source ip requesting queries is limited to 50 queries a day *total*. This includes all registries, the RADB, ARIN, etc. If a user wants more, he/she has to provide physical contact data that we actually verify, an emailed promise to do "the right thing", and overwhelming reason to justify greater than 50 queries a day (for example, once a week a sales droid from an ISP asks for access because he wants to make sales contacts - we forward his request to his company's abuse desk and NOC :-)). So far, we have opened the proxy to about 120 users (mostly an upgrade to 500 a day limits) who are almost exclusively registrars, ISP NOCs, or abuse departments. The proxy averages in excess of 120,000 queries a day now. A measurable portion of them come from NSI address space, as well as ARIN, and RIPE! The largest users are 3 of the largest registrars on the net. Our contact info is readily available. And had it not have been for the fact that NSI *specifically* granted us permission to provide the service, I might have expected this. Anyhow... we've created a work-around while we try and reach someone at NSI with a clue. I'm hopeful they will see the logic in what we do. However... So, if you use GeekTools, and get a response that says that we are on their "banned list", you'll know why. They invite email to abuse@networksolutions.com. Feel free to communicate with them. If you downloaded the source, and run your own, you should not suffer from our problems. Then again, we can't control what you do with the proxy, which means that we can't put any limits on your potential for abuse - which is a "bad thing(tm)". It was nice to be on the net in the "good old days". -- Rodney Joffe CenterGate Research Group, LLC. http://www.centergate.com "Technology so advanced, even we don't understand it!"(SM)