
MCI administrator(s): Whilst attempting to contact host '64.195.130.100' (NS1.USR.COM). From Net-Nation (TIER-1 peering with BIG PIPE, LEVEL 3, MCI, VAIX): 3 r1.netnation.com (64.40.105.1) 0.580 ms 0.716 ms 0.618 ms 4 122.ATM2-0.GW1.VAN1.ALTER.NET (209.167.46.101) 0.727 ms 0.898 ms 1.122 ms 5 0.so-1-0-0.XL2.VAN1.ALTER.NET (152.63.137.134) 1.518 ms 1.171 ms 1.150 ms 6 0.so-6-0-0.XL2.CHI6.ALTER.NET (152.63.65.126) 47.873 ms 48.239 ms 47.895 ms 7 POS7-0.GW6.CHI6.ALTER.NET (152.63.68.189) 47.759 ms 47.986 ms 47.879 ms 8 mci28259-gw.customer.alter.net (63.84.148.170) 50.134 ms 50.505 ms 49.439 ms 9 Serial4-8.GW6.CHI6.ALTER.NET (63.84.148.169) 49.412 ms 49.208 ms 49.800 ms 10 mci28259-gw.customer.alter.net (63.84.148.170) 51.736 ms 50.326 ms 50.194 ms 11 Serial4-8.GW6.CHI6.ALTER.NET (63.84.148.169) 50.191 ms 49.972 ms 50.192 ms 12 mci28259-gw.customer.alter.net (63.84.148.170) 51.314 ms 51.605 ms 52.499 ms 13 Serial4-8.GW6.CHI6.ALTER.NET (63.84.148.169) 54.37 ms 53.607 ms 54.81 ms For what its worth if someone from US Robotics is listening, neither of your two listed nameservers are reachable from Western Canada as tested from Net-Nation, the Shaw and Telus residential networks, and the Telus business network. Cheers, James -- James Couzens, Programmer http://libspf.org - ANSI C Sender Policy Framework library http://ses.codeshare.ca - Signed Envelope Sender, A comprehensive and simple solution to stopping SMTP forgery. Please review our work and find any flaws in our protocol.

On Tue, 21 June 2005 04:52:44 -0700, James Couzens wrote:
MCI administrator(s):
Ehm... seriously, you as a customer should know the NOC email address of them, right? At least that traceroute indicates you are one, or the host from where it starts.
From Net-Nation (TIER-1 peering with BIG PIPE, LEVEL 3, MCI, VAIX):
And that is crap, sorry to say. Please, post to NANOG if you have to and if there is no way out. And kindly explain what you did before and what did not work when you post such stuff. Alexander

On Tue, 2005-06-21 at 04:52 -0700, James Couzens wrote:
MCI routing loop near Chicago
As Alexander Koch pointed out I could have been more detailed in my post with respect to methods attempted to notify the relevant parties prior to posting to the NANOG list. With that in mind, after roughly two hours of attempting to notify MCI through the available channels receiving only two responses, both from MCI (US Robotics can not respond, their poor DNS setup has left me with no means to contact them via e-mail (NS2.RACKSPACE.COM doesn't appear to know about USR and their primary is unreachable to me and additionally through several on-line DNS lookup engines I tried)) I felt that I would post to NANOG as a last resort. For what its worth the auto-generated ticket number I received from MCI's "help4u@mci.com" address was: 2005062102342. The other response I received was an "Out of Office Autoreply" from hostmaster@mci.com. Hope that helps, Cheers, James -- James Couzens, Programmer http://libspf.org - ANSI C Sender Policy Framework library http://ses.codeshare.ca - Signed Envelope Sender, A comprehensive and simple solution to stopping SMTP forgery. Please review our work and find any flaws in our protocol. ----------------------------------------------------------------- PGP: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x7A7C7DCF "This is not quite as crazy as it sounds, since people knew how to write small, efficient programs in those days, a skill that has subsequently been lost." -- Andrew S. Tanenbaum

On Tue, 21 Jun 2005, James Couzens wrote:
On Tue, 2005-06-21 at 04:52 -0700, James Couzens wrote:
MCI routing loop near Chicago
As Alexander Koch pointed out I could have been more detailed in my post with respect to methods attempted to notify the relevant parties prior to posting to the NANOG list.
With that in mind, after roughly two hours of attempting to notify MCI through the available channels receiving only two responses, both from MCI (US Robotics can not respond, their poor DNS setup has left me with no means to contact them via e-mail (NS2.RACKSPACE.COM doesn't appear to know about USR and their primary is unreachable to me and additionally through several on-line DNS lookup engines I tried)) I felt that I would post to NANOG as a last resort.
For what its worth the auto-generated ticket number I received from MCI's "help4u@mci.com" address was: 2005062102342. The other response
and help4u probably isn't going to fix this as it's clearly the customer's loop, not mci's... traffic looping from 11 Serial4-8.GW6.CHI6.ALTER.NET (63.84.148.169) 50.191 ms 49.972 ms 50.192 ms 12 mci28259-gw.customer.alter.net (63.84.148.170) 51.314 ms 51.605 ms 52.499 ms (gw == edge/aggregation device, 'customer.alter.net' == cpe) is a 'customer problem'. Help4u will likely have responded with a 'not our problem, but thanks' (or something polite and along those lines). Thanks though. -Chris
participants (3)
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Alexander Koch
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Christopher L. Morrow
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James Couzens