Since google is abandoning RS routes, we worked on setting up IX peering across the board. All of those requests have been completed but one seems to be stalled out for a couple of weeks now. I put in a noc ticket and got a tone deaf response of ‘that’s another group and the ticket is still in process’. The response time was decent at least! Anyone I can ping at google to tell me what’s up? Thanks!
In my experience I have a ticket unanswered for half a year. Not a great experience. Best Regards, Dominik Dobrowolski W dniu pon., 4.03.2024 o 16:15 Will OBrien via NANOG <nanog@nanog.org> napisał(a):
Since google is abandoning RS routes, we worked on setting up IX peering across the board.
All of those requests have been completed but one seems to be stalled out for a couple of weeks now.
I put in a noc ticket and got a tone deaf response of ‘that’s another group and the ticket is still in process’. The response time was decent at least!
Anyone I can ping at google to tell me what’s up?
Thanks!
Will You can send me the ticket number(s) by email. Also, if anyone else has (have) similar issues feel free to email me. Regards as On Mon, 4 Mar 2024 at 15:17, Will OBrien via NANOG <nanog@nanog.org> wrote:
Since google is abandoning RS routes, we worked on setting up IX peering across the board.
All of those requests have been completed but one seems to be stalled out for a couple of weeks now.
I put in a noc ticket and got a tone deaf response of ‘that’s another group and the ticket is still in process’. The response time was decent at least!
Anyone I can ping at google to tell me what’s up?
Thanks!
participants (3)
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Arturo Servin -
Dominik Dobrowolski -
Will OBrien