Hi, Does anyone have some free hands over there? I've got my dialups back, but it appears our router is dead. I don't have numbers for the switchroom, and i'd like to at least have someone try power-cycling the router. if that doesn't work, can anyone provide temp transit if focal can drag an ethernet drop between our cabinets. going in and replacing the router doesn't seem to be an option. Thanks, Charles | Charles Sprickman | Internet Channel | INCH System Administration Team | (212)243-5200 | spork@inch.com | access@inch.com