At 11:32 -0700 4/19/07, Owen DeLong wrote: Being that I know nothing more than what is in the article, I will go along with the assessment that the ISP could have done a better job in running their network. But I don't think that their reaction is uncalled for (given again that the article is all that I have to go on).
He was definitely in a gray area and could have handled things better, but, the ISPs actions are way over the top and beyond reason for the situation in question.
The article fails to mention whether the student did try to use proper channels. Perhaps he did - that would change my assessment. Passing judgement on so little data - and data in the press at that - is only as good as, well, the data presented. Employing official channels is preferable to public humiliation. Complaints that "postmaster@" isn't set up correctly take on bigger importance when we can say "we tried to contact you via proper channels but then had to take our complaint public." When I hear about such stunts, I wonder if the student did this all for self-promotion. -- -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Edward Lewis +1-571-434-5468 NeuStar Sarcasm doesn't scale.