Reminds me of some colo providers that charge you to cancel a service. Want to disconnect a cross connect? *bam* $250, or some such obscene amount. -----Original Message----- From: Aaron C. de Bruyn via NANOG <nanog@nanog.org<mailto:%22Aaron%20C.%20de%20Bruyn%20via%20NANOG%22%20%3cnanog@nanog.org%3e>> Reply-To: Aaron C. de Bruyn <aaron@heyaaron.com<mailto:%22Aaron%20C.%20de%20Bruyn%22%20%3caaron@heyaaron.com%3e>> To: heasley <heas@shrubbery.net<mailto:heasley%20%3cheas@shrubbery.net%3e>> Cc: North American Network Operators' Group <nanog@nanog.org<mailto:North%20American%20Network%20Operators'%20Group%20%3cnanog@nanog.org%3e>> Subject: Re: charging for config changess Date: Mon, 01 Jul 2024 13:39:54 -0700 On Mon, Jul 1, 2024 at 11:01 AM heasley <heas@shrubbery.net<mailto:heas@shrubbery.net>> wrote: Sun, Jun 30, 2024 at 02:17:12PM -0700, Randy Bush: Many of those things could be automated via a customer portal. Oh totally. Want to update your reverse DNS record? Just put in a credit card number and *bam* $250 charge to your card. ;)