Perhaps if we can get the "higher-ups" to stop hiring noc newbies based on certs and begin hiring based on raw intelligence...then maybe we can get the overall clue factor back to a reasonable level. On Fri, 20 Aug 1999, Chris Flores wrote:
That's a fairly strong statement to make. Large telcos/ISPs tend to through "newbie" engineers into situations where a experienced or senior engineer belongs. Let's face facts - there are not enough IP engineers/technicians to fill all the needed positions. Companies need to either have more peer review or expect the "clueless" attitude toward customers. No one could expect a entry level engineer to handle complex ISP BGP issues when they barely understand VLSM/CIDR. The industry is much larger than previous years(obvious), thus more entry level engineers.