Unfortunately, the lines are being resold by a CLEC. My understanding is the PUC/PSC doesn't take complaints from CLECs and, since the customer is customer of the CLEC, any complaints which are filed go against the CLEC, not Verizon. -----Original Message----- From: Justin M. Streiner [mailto:streiner@cluebyfour.org] Sent: Monday, August 20, 2012 3:41 PM To: nanog@nanog.org Subject: Re: Verizon's New Repair Method: Plastic Garbage Bags On Mon, 20 Aug 2012, Joel Esler wrote:
Can we all just agree that the whole pole needs to be restrung? That's horrible!
Agreed, but Verizon and whoever happens to be on that pole are pretty unlikely to do that unless pushed. The NY Public Service Commission might find the state of what's on that pole interesting, particularly with supporting documentation (trouble history, pole number/location, etc). jms
On Aug 20, 2012, at 3:25 PM, Harry Hoffman <hhoffman@ip-solutions.net> wrote:
What? That's totally legit. Look! There's even bubble wrap there for cushioning! ;-)
On 08/20/2012 03:09 PM, Eric Wieling wrote:
For a while we have had a customer with some lines which go down every time it rains. We put in the trouble ticket, a couple of days later Verizon says the issue is resolved...until the next time it rains.
The customer sent us some pictures today of the pole outside their office. The repair appears to be wrapping some plastic bags around something up on the pole. Here is link to the pictures the customer sent us, in case anyone in the mood for a good scare.