So, we HAVE to pass thru all NACRs (and don't forget that 1800 has most of Europe to care about). [ for legal reasons]
We've talked to most of your "pass-thru" clients, to help them. Through my interactions with these clients in the last months I've had the repeated joy of learning how to give CIDR tutorials over the phone.
These clients have also lacked a knowledge base about CIDR or NACRs. If your network implementation staff received more training, perhaps they could train your "pass-thru" clients and relieve some stress for your clients.
Again, I hope that your management will allow you the time it takes to train others.
So are all the routing engineers hanging out at merit, then? If you know of people, be sure and let me know. In the mean time, I have to take people with only Unix basics, and teach them IP networking basics just to make them useful in some capacity. If better people were available, we'd have them. It puts a big load on our core of talented staff to deal with all the problems that come up, and not much time for training. My guess is that Sprint is in a very similar situation. It's hard to find good people, and even more difficult to step away from demanding customers to invest in your future, as important as it may be. Dave -- Dave Siegel, Director of Engineering Network (99) Operations Center (800)638-9947 (602)249-1190 after hours dsiegel@net99.net