Paging a Comcast mail admin...

20 Nov 2009

      Paging a Comcast mail admin... can you please contact me offlist about
one of our mail servers being blocked?

It appears your systems have blocklisted one of our outbound customer
mail filters, 204.16.46.3, most likely due phishing email originating
from a customer account that was compromised (and locked down) 2 days ago.

I've tried the request form located at
http://www.comcastsupport.com/Forms/NET/blockedprovider.asp, but it's
not accepting my input (timing out).  I've also tried a couple of phone
contacts, but that lead to them telling me that I "need to talk to [my]
ISP".

Any help would be appreciated.

Thanks,
-- 
Kameron Gasso | Senior Systems Administrator | visp.net
Direct: 541-955-6903 | Fax: 541-471-0821