You're lucky. Verizon did a great job installing mine (ONT on the backboard I put in the basement for them, handoff on ethernet rather than MOCA, etc) but somehow never managed to get around to dispatching anyone to actually install the permanent fiber drop (despite multiple calls). Fast-forward four months. I'd narrowly avoided messing up the temporary fiber with the lawnmower (going so far as to put orange paint on the lawn myself), but no such luck when they harvested the corn next door. Yes, my fiber got cut by a combine. You can't make this stuff up. Second time around, they did in fact manage to get the fiber buried, where I wanted it even. Had to meet with the construction survey guy, who was more than happy to put the white paint where I wanted it. -r Thomas Nadeau <tnadeau@lucidvision.com> writes:
My VZ FioS install was similarly fantastic. Those guys have figured out that spending a little more time, effort and cable (cat6 in the case of VZ) goes a long, long way in keeping customers happy.
--Tom
On Aug 20, 2012:7:43 PM, at 7:43 PM, Randy Bush <randy@psg.com> wrote:
on bainbridge, i replaced centurystink dsl (756k/256k for $65/mo) with comcast (20m/4m for $50/mo). the installer was a knarly old dog, and damned competent. he cleaned up old cable on the pole and where it went underground to the house. he cleaned up the box and replaced in-house junctions. then he accidentally left 8m of coax to get from the in-wall cable outlet to my 'puter area, and rode off in his white van into the sunset.
now if i could get that kind of professionalism from twt in hawaii ...
randy