routing between AOL and 217.21.144.0/20

Hi, I'm having trouble sending packets to AOL from the network 217.21.144.0/20. I've tried to contact AOL at the address "routepolicy@aol.net" which I found from the RADB database, but my email bounced! Are there any engineers from AOL on this list would could contact me to try and resolve this issue? Regards, -- Anand Buddhdev