RE: Cisco and the tobacco industry

Jared, Have you ever actually tried to get the updates using this method? It really does take the better part of a week and no less than half a dozen emails or phone calls and then there is the begging... Geo. George Roettger Netlink Services

Cisco always has provided free upgrades to non-contract holders for security bugs.

eg:

http://www.cisco.com/en/US/products/products_security_advisory09186a008042d 51b.shtml

-- snip -- Please have your product serial number available and give the URL of this notice as evidence of your entitlement to a free upgrade. Free upgrades for non-contract customers must be requested through the TAC. -- snip --