31 Jul
2019
31 Jul
'19
4:22 p.m.
On 2019-07-31 23:13, Scott Christopher wrote:
Valdis Klētnieks wrote:
On Wed, 31 Jul 2019 16:36:08 -0000, Richard Williams via NANOG said:
To contact AWS SES about spam or abuse the correct email address is abuse@amazonaws.com
You know that, and I know that, but why doesn't the person at AWS whose job it is to keep the ARIN info correct and up to date know that?
Because it will get spammed if publicly listed in WHOIS.
They can send autoreply with correct address (even as picture, but yes, From: can be spoofed, so might be bad idea), make error message with link to captcha, custom error in reject (e.g. web url to submit report), and etc. So many ways to be more helpful in such critical matters. But at least not "User not found".