I first tried on VoiceOps, but didn't get any responses.

Anyone have a useful contact in Charter's porting department? We've been trying to port a number for 10 days, but haven't been setup with their portal yet. The luck I'm having with the people at the e-mail address (Charter.STL.LSR@charter.com) specified in their porting instructions web site (https://www.spectrum.com/policies/local-number-portability-business-rules.html) is about as good as building a bridge out of wet noodles.

Can't start the port until we have access to their portal. Can't get access to their portal until they pull their heads out.