At 11:00 PM 7/20/98 -0700, Dave Rand wrote:
According to MFS's network staff, the current mae-east outage (now at 1.5 hours and rising) is a scheduled maintence. According to the on-duty staff, no one was notified. Not even them.
Sigh.
No ETA of when it will be back up.
I'm finally back up. Happened about 11:30 PM, PDT. According to the call center, they were notified about 11:15 PM PDT that there was a "scheduled maintenance on giga 4 to replace the chassis." Don't you just love MFS? Scheduling a maintenance and notifying everyone over an hour after it starts. Either they are lying (which is definitely not out of the question) or they just forgot to notify us. However the latter seems a bit implausible once you realize that 20+ networks had called in and the call center supposedly tried to contact the techs doing the maintenance but couldn't get a straight answer as to what was going on or even an ETR. If it really was "scheduled", why wouldn't the techs know exactly what was going on and when it would be done? Does anyone from MFS/Worldcom/UUNET/Brooks/[whomever else they swallowed this week] have a clue what happened and/or what will be done next time?
Dave Rand
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