That tracks with my experience as well with both Verizon and AT&T.  Both had old cabinets in facilities at dayjobs.  Calling our account reps and calling the numbers listed on/in the cabinets went nowhere.  Powering the cabinets off did :)

Thank you
jms

On Mon, Nov 18, 2024 at 7:30 PM Mel Beckman <mel@beckman.org> wrote:
That’s what we’ve done with Verizon in the past as well. Power off the gear and they will soon show up. In our case they looped the ring in a street vault and took their SONET gear and went home.

-mel via cell

> On Nov 18, 2024, at 1:55 PM, William Herrin <bill@herrin.us> wrote:
>
> On Mon, Nov 18, 2024 at 12:47 PM Bruce Wainer <brwainer@gmail.com> wrote:
>> We don't currently have any Verizon data services, and
>> thus no way to officially inform them of the imminent disconnection.
>
> I had this problem even when I was a large Verizon customer. They
> upgraded our service and the old, unused cabinet sat around taking
> space for years.
>
> The solution was to unplug it. I didn't have to find them; they found me.
>
> Regards,
> Bill Herrin
>
>
> --
> William Herrin
> bill@herrin.us
> https://bill.herrin.us/