----- Original Message ----- From: "william(at)elan.net" <william@elan.net> To: "John Obi" <dalnetuzer@yahoo.com> Cc: <nanog@merit.edu> Sent: Wednesday, March 03, 2004 3:42 AM Subject: Re: UUNet Offer New Protection Against DDoS
On Tue, 2 Mar 2004, John Obi wrote:
Hello Nanogers!
I'm happy to see this, and I hope C&W, Verio, and Level3 will do the
"MCI/WorldCom Monday unveiled a new service level agreement (SLA) to help IP services customers thwart and defend against Internet viruses and
same! threats. --- snippety snip ---
Blah, blah, blah.... I would say this is a lot more like a self-ad then press-release of new service. UUNET already responded within 15 minutes or less to DoS attacks, at least this is what it was several years ago. Possibly this changed when they went ch11 and now they are just trying to get back to normal. But I would not say that this is anything "special".
Of course, I would be happy to see others say the same too in their SLA,
how about that they simply would just RESPOND in 15 minute to customer request. (And actually one of my upstreams does exactly that they respond and have
but that
in their SLA. And they usually respond within 1-3 minutes and not only do I not have to call them, but they actually call me if the link is down or if there is serious congestion on it. Quite a a bit overzellous actually!)
agreed, not very spectacular. in fact, i expect most ddos attack issues to be *resolved* within 15 minutes, for reasonable values of 'most' and 'resolved'. i would probably be very dissatisfied if i could not get to a warm, clueful and enabled body in under 10 minutes in an emergency, but then we are a reasonably large customer of a good smaller carrier so my expectations may be invalid in big boy customer land. paul