Paul Vixie wrote:
it would be marketing suicide to offer a different dsl-dhcp ip address to people willing to pay enough to budget for an abuse desk.
You're wrong here. It can be done, and it can be done profitably.
Looks like you didn't read what you quoted. I know it can be done profitably but I also know that offering two price-levels of DSL, one with an abuse desk capable of calling you and telling you your XP box has been rooted and talking you through Windows Update; the other with a tailgate warranty -- this would be "marketing suicide" since the irresponsibility of the latter would become intolerable if it were thusly highlighted.
No, you're presenting a false dichotomy. A provider can provide a first-rate abuse desk, and still be price competitive. It can be done. It requires a fair amount of clue level in the ISP, but it most definitely can be done. -- Jeff McAdams "He who laughs last, thinks slowest." -- anonymous