Here is a hueristic solution to nanog noise and the '3rd party trouble ticket problem' (only half tongue in cheek). Suggest people register theif PGP public keys (not email addresses) as 'Clue-held-by:' under the comments section of an AS-MACRO (remember kids, these can be empty, and the namespace for them is almost infinite, so no resources wasted, and you can have as many comment lines as you like). Only allow posting to NANOG, and only allow third parties to raise trouble tickets, by PGP signed message, where the AS-Macro name to be looked up is in an appropriate X-Header in their mail message. This would mean: a) All NANOG messages and trouble tickets would de facto be PGP signed b) Generators of the above content would have to i) Know how to register/alter an AS macro ii) Know how to set headers in their mail iii) Know how to use PGP I believe the above requirements might not be met by many of the lower content posters to NANOG, and certainly by many people who call NOCs, so this would reduce noise considerably... [ And before someone has a go at me for being elitist, sure, reading should be open, so people can learn ] -- Alex Bligh VP Core Network, Concentric Network Corporation (formerly GX Networks, Xara Networks)