Cool, thanks. We had a couple of other reports of people making support calls and being asked to reboot their modems, so I wanted to make sure tier 3 had gotten it.

And I figured tier 3 would be here. :-)

Cheers,
-- jra

On July 4, 2024 3:00:12 PM EDT, Ryan Hamel <ryan@rkhtech.org> wrote:

I called their support when that outage thread came in, they're already aware and taking a look now.

Ryan Hamel

From: NANOG <nanog-bounces+ryan=rkhtech.org@nanog.org> on behalf of Jay Ashworth <jra@baylink.com>
Sent: Thursday, July 4, 2024 11:55 AM
To: nanog@nanog.org <nanog@nanog.org>
Subject: HE.net problem

Caution: This is an external email and may be malicious. Please take care when clicking links or opening attachments.

We have a report on outages that he.net has been placed in ICANN client hold, and people's DNS service is falling over on this Independence day. If you work in DNS for HE, you might want to look into this.

I have double checked the report, and I am seeing the status as well.

Hurricane serves lots of dns, I would classify this as a P1 ticket.

Cheers,
-- jra