18 Nov
2015
18 Nov
'15
12:42 p.m.
On Wed, Nov 18, 2015 at 02:38:28PM -0200, Kurt Kraut via NANOG <nanog@nanog.org> wrote a message of 45 lines which said:
About RIPE ATLAS, I already have one of their boxes and it never worked. Simply doesn't appear as online. Their support just barely gave me some tips but with no meaningful result.
Like most people, I have a very good experience with RIPE Atlas probes. If they fail (it never happened to me), there is a very comprehensive FAQ <https://atlas.ripe.net/about/faq/#troubleshooting> and the nice people on the user mailing list (remember it is a community service, the RIPE-NCC is not a commercial support team) are very responsive.