At 12:37 PM -0700 5/7/97, Deepak Jain wrote:
In the list of requirements, one that caught my eye was a 24/7 helpdesk.
In Geneva, as editor of the IAHC Final Report I apologized for some careless wording concerning this and let me do it again, for this list. There are two lists of requirements in the Report. The first is short and highly objective to measure. That is the list that will be used by the auditors to qualify applicants to be registrars. The second list is much longer and often more subjective. It is in the "Discussion" section rather than "Recommendations" section, where the term "recommendation" follows some international agencies' use of it to mean, well, requirement. Anyhow, the second list represents the considered opinion of the IAHC for what is REALLY necessary to do a good job. It was our way of attempting to provide practical guidance, rather than bureaucratic formality, for those seeking to do the registrar task well. I.e., it's just our opinion and does not affect the formal aspects of selection. d/ ---------------------------- Dave Crocker, Director +1 408 246 8253 Internet Mail Consortium (f) +1 408 249 6205 127 Segre Place dcrocker@imc.org Santa Cruz, CA 95060 USA http://www.imc.org Also: iPOC member, expressing personal opinions http://www.iahc.org