On Sun, Feb 27, 2000 at 08:36:01PM -0500, David Diaz wrote:
Well it's happened again. It was easy to see this one coming. I think we all know when and what we should post. It's important to try and email and yes even a PHONE call the the repective NOC. That is why we have them 24x7 with lots of fancy screen.
What I think is import for the new engineers is to have a list of those phone numbers handy. Lauren Nowlin was nice enough to import her list of every noc into my Palm. I think it would be wonderfully useful to make such a Palm list public so every engineer can have it handy everywhere they are.
Backbone web sites dont always do a job of making the number easy to find. Not to mention when we experience an outage with that backbone we cant reach the web page.
a web page exists with a list of contacs for many of the NOCs. http://puck.nether.net/netops/
Just wanted to turn something negative into a possible positive. For the record Randy responded within minutes. Impressive.
dd
At 3:40 PM -0800 2/27/00, Rizzo, Mark wrote:
Yes, I did send to peering and noc a few minutes later. I was not sure how quickly the peering email addressed was polled so I was looking for some help sooner from a clueful person on this list. (Which I have mostly received, minus the few requisite hate mails)
Mark EA.COM
-----Original Message----- From: TTSG [mailto:ttsg@ttsg.com] Sent: Sunday, February 27, 2000 2:53 PM To: rbush@bainbridge.verio.net Cc: MRizzo@eahq-exchange.ea.com; nanog@merit.edu Subject: Re: Need routing engineer from Verio
Hello, I need to contact someone from Verio that can help me sort out a routing issue between Verio and my company.
posted two minutes after mail sent to peering@verio.net and no mail sent
to
noc@verio.net. brilliant.
Ya blame him? With the response times and cluelessness factor I've run into with various Verio departments, I'm suprised he bothered at all.
Tuc/TTSG
Thank you, David Diaz Chief Technical Officer Netrail, Inc
email: davediaz@netrail.net, davediaz@fla.net, cougar@mail.rockstar.org pager: davediaz@bellsouthips.com NOC: 404-522-1234 Fax: 404 522-2191
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