On Wed, 6 Feb 2013, Ray Wong wrote:
My impression is mostly that people are left feeling uncomfortable by a massive upgrade of this sort with so little communication about why and so on. "Emergency work for five hours and 30 minutes disconnection" that turns out to take longer than 30 minutes of disconnection probably ought to come with some explanation (at least after the fact).
I was more looking for details, i.e. the sort of problem this is, as it probably also means all my *other* providers are going to be scrambling in the next few days/weeks/months, depending on what gear they're all using. I'm out of the global infrastructure game myself for a few years currently, but I still have to think ahead to the network I do maintain.
If Level3 is pushing this upgrade because of a security vulnerability, like the recent Juniper PSN, any public notification will likely be tersely worded out of necessity. You might be able to get more details by contacting your account team, but it's highly unlikely that you'll see the level of detail you're looking for in a public communication. That's not a knock against Level3, and most other carriers will likely be equally tight-lipped on the details. jms