22 Sep
2003
22 Sep
'03
1:23 a.m.
On Sun, 21 Sep 2003, Pete Kruckenberg wrote:
What software is available/recommended for NOC contact management?
I've used Nagios (formerly NetSaint) in the past and have been very impressed with it. http://www.nagios.org/ It of course has a bit of a learing curve but it's not bad at all. Watch your typos in config files though. I noticed that the parser didn't detect them well and oddball problems cropped up when made simple mistakes (like putting a period in the wrong place or fat-fingering a declaration). Other than that I think it could do all of what you're wanting. I rolled it out to the admins around the campus on my last job and I received excellent feedback from them. Justin