- Tell user that they're nearly out of storage. Specify how much they've used and how much they have total. Perhaps include a percentage - Mention that they could delete email that isn't needed to recover space. - (optional but nice) Show the subject and sender of the biggest messages - (optional but nice) Mention how big the trash folder is (with percentage) and tell them they could empty it - Tell user to visit website or call if they have any questions or want to add more storage None of this 'high water mark' crap 2. Aug 2015 19:44 by frnkblk@iname.com:
What do you think their message should say? We struggled over this, too, and settled on some soft language, included information on how to purchase more storage, and also provided our email address and phone numbers.
Frank
-----Original Message----- From: NANOG [> mailto:nanog-bounces@nanog.org> ] On Behalf Of Jay Ashworth Sent: Sunday, August 02, 2015 1:55 PM To: > nanog@nanog.org Subject: Bright House IMAP highwater warning real?
Any brighthouse email admins on the list? My sister got the following high water warning message, with the included headers which, since they appear to include no Received: headers, look like they actually came from brighthouse's email cluster.
If this is a real Bright House warning message, somebody should be flogged. Teaching people which messages is to believe is hard enough...
Cheers, -- jra
-------- Original Message -------- Subject: Re: Fwd: ATTENTION: High Water Mark Notification, bytes in the mailbox!
I lied. The header to yours - which I finally found - is nice and long. the header on this one is
Return-Path: <> From: admin Subject: ATTENTION: High Water Mark Notification, bytes in the mailbox! Date: Sun, 2 Aug 2015 06:22:44 +0000 Message-ID: e31468ce-38de-11e5-b0a6-17507733086b
-----Original Message----- From: admin Sent: Sun, 02 Aug 2015 2:22 AM Subject: ATTENTION: High Water Mark Notification, bytes in the mailbox!
Your mailbox is over the high water mark. Please delete some messages from your mailbox. -- Sent from my Android phone with K-9 Mail. Please excuse my brevity.