On Wed, 08 Oct 2003 08:44:26 +0100 Martin Hepworth <martinh@solid-state-logic.com> wrote:
Can SLA's be used to cover this sort of thing. (starts to dig out his own contracts).
Surely you should be able to bounce it to your upstream provider who should deal with it for you??
Just a thought.
-- Martin Hepworth Senior Systems Administrator Solid State Logic Ltd tel: +44 (0)1865 842300
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Due to the efficiency of our upstream provider's abuse department, opening efficiently at 8 am and closing just as efficiently at 5 pm (because we all know network abuse only occurs between 8 and 5), the ISP wasn't going to be of much help with an attack that started at 6:30pm localtime. Andrew D Kirch Security Admin - Summit Open Source Development Group http://www.sosdg.org