[...] I'd suggest including (in no particular order) the following:
Address Operations Area Example Usage -------------------------------------------------------------- hostmaster Network Operations DNS issues security Network Operations System security or hacking www Customer Support Same as webmaster listowner Customer Support Mailing list administrator routing Network Operations Network routing issues nic Network Operations Same as noc news Customer Support Same as usenet help Customer Support Same as support
hostmaster was done in the -01 draft, sent shortly ago. security seems reasonable but is this current practice anywhere you know of? www and news are current practice, i'll add those but note that these are used for internal errors in those services and may point to different folks than the ones for external queries. listowner is new to me. i've seen listserv. i think this is slippery enough to warrant a blanket "use *-REQUEST or POSTMASTER" which is what -01 says. comments on this are welcome. routing is a current practice. i'll add it. nic should probably be a synonym for hostmaster rather than noc. help for support seems reasonable. should the document state which of these are recommended for new sites and which are listed only for backward compatibility with random older nonstandardized sites? i think so.
5 - Security Considerations
Denial of service attacks (flooding a mailbox with junk) will be easier after this document becomes a standard.
Would it be appropriate to mention Procmail here as a partial solution, or would that be better suited to a seperate document?
totally inappropriate for this document, thanks for asking though.