Good afternoon. I am a newbie to this group, and this post is my first post ever. A friend from another list recommended this group. I have a Time Warner Business Class connection and am unable to reach http://www.checkpoint.com to research product line I wish to carry. I did a trace route and confirmed packets are past my network, Time Warner network and onto next hop where they execute jump to nowhere instruction. Time Warner says it is off their network, and they can't help. I received no reply from above.net next hop. What is the best way to solve this type of problem? Here is the tracert just now (it has been failing for weeks): C:\Documents and Settings\jim.ray>tracert checkpoint.com Tracing route to checkpoint.com [216.200.241.66] over a maximum of 30 hops: 1 52 ms 28 ms 37 ms 10.129.96.1 2 10 ms 12 ms 16 ms ten13-0-0-238.rlghnca-rtr1.nc.rr.com [66.26.32.2 42] 3 16 ms 12 ms 12 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0 ] 4 19 ms 23 ms 24 ms 107.14.19.20 5 16 ms 19 ms 19 ms 107.14.19.133 6 28 ms 20 ms 19 ms xe-0-1-1.er2.iad10.us.above.net [64.125.12.61] 7 23 ms 19 ms 19 ms xe-2-0-0.cr2.dca2.us.above.net [64.125.31.209] 8 74 ms 49 ms 56 ms xe-0-2-0.cr2.iah1.us.above.net [64.125.28.50] 9 77 ms 79 ms 79 ms xe-0-3-0.cr2.lax112.us.above.net [64.125.30.50] 10 85 ms 86 ms 86 ms xe-1-0-0.cr2.sjc2.us.above.net [64.125.31.233] 11 84 ms 92 ms 86 ms xe-1-1-0.er2.sjc2.us.above.net [64.125.26.202] 12 86 ms 86 ms 105 ms 64.124.201.230.b709.above.net [64.124.201.230] 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. Regards, Jim Ray, President Neuse River Networks 2 Davis Drive, PO Box 13169 Research Triangle Park, NC 27709 919-838-1672 x100 www.NeuseRiverNetworks.com <http://www.neuserivernetworks.com/> <http://www.neuserivernetworks.com/>
