On Sun, Jun 20, 2004 at 09:22:33PM -0400, Sean Donelan wrote:
On Sun, 20 Jun 2004, Matthew McGehrin wrote:
4 srp-8-1-ar01.verona.nj.nj01.comcast.net (68.87.47.193) 12.870 ms 9.725 ms 5 pos-7-0-cr01.plainfield.nj.core.comcast.net (68.87.19.253) 9.891 ms 8.937 ms 6 12.118.149.5 (12.118.149.5) 10.761 ms 10.216 ms
Comcast offers toll-free customer assistance for all of its paying customers. Have you tried contacting them? The number is on your bill every month.
<rant> Yes, try calling them. You *might* get through. These days they seem to hang up on about 1 of 3 customers who call in. I've been back on their "High Speed Internet" for about 3 months now and it seems to be getting worse every day. They are either overselling, or this new wholly-owned network of theirs is built very wrong. </rant> Honestly though.. if you use your home 'Net connection for anything important, I'd look for an alternative. I routinely have 19ms to my next hop.. about 4 miles away. I happen to have Verona and Plainfield directly in front of me as well.. I think it's our area. cheers, -- Mike Sawicki fifi@HAX.ORG