Capacity isn't the problem. The problem is that there aren't enough lines between the providers and consumers to carry the current volume.
Eric A. Hall
Exactly, and everyone on this list should realize this exists in EVERY utility. A quote from CNN.com, Money section: "However, the wireless telecom sector has many problems. Most carriers are faced with large debt loads. And because of intense competition (there are six major carriers nationwide) they are resorting to price wars to attract new subscribers. All that means that it has been difficult for the carriers to upgrade their networks to handle more calls and will probably remain so for the foreseeable future. "It will be years before wireless carriers are at a level where they can handle the type of volume that landlines can," said Allan Tumolillo,chief operating officer of Probe Group, a telecom research firm." So, wireless failed to guarantee service because they lacked the economic incentive to do so, which meant people couldn't call during a blackout caused because Power wasn't economically incentivized to do so either.