Part of the problem is that there are no agreed rules of engagement for email abuse issues. By setting up email peering agreements in advance, we could put those rules of engagement in place and we could ensure that our email peers have the *RIGHT* contact information.
Agreed. One of the things that I would really like the new improved ASRG to work on is email abuse report standards. Just a standard abuse report format in XML that makes it possible to tell reliably who's complaining, what they're complaining about, any why they think you're responsible (IP address, URL, whatever) would be a big step forward.
Anyone for a joint NANOG/CAUCE meeting? http://www.cauce.org
CAUCE is about anti-spam laws more than anti-spam technology, but fortunately it only takes a moment to switch CAUCE hat for my ASRG hat. Regards, John Levine, johnl@taugh.com, Taughannock Networks, Trumansburg NY http://www.taugh.com