No, the point is if you want the internet to be patched then you can't torture people when they come to you for the patches. Cisco routers are being sold to every company who connects to the internet, it's one step up from consumer products. You can't expect every company who owns a cisco router to buy an expensive contract or be willing to go thru the gauntlet to get the patches. Cisco needs to come up with a better way. If your point is simply that it's possible to get the patches, well it's possible to code them yourself too if you know assembler. Geo. George Roettger Netlink Services -----Original Message-----
Have you ever actually tried to get the updates using this method? It really does take the better part of a week and no less than half a dozen emails or phone calls and then there is the begging...
The point is you did get the update, right? It's better than no update. As far as what happens, I've found the TAC underperform my expectations in every possible situation, what you say above doesn't shock me. - jared