I will be on site with the customer tomorrow to do packet captures. It may be a weak wireless signal(he claims). I also saw such a report, and changed his IP to one of our known good IPs, and the issue persists. We are running over PPPoE, so packet size is diminished from 1500 to 1492. I have DMZed his console, issue persists. I have given his router 3 different public IPs to no avail. This(ps3) was working yesterday on hughesnet, until we did our installation. On 7 January 2018 at 16:58, Grant Taylor via NANOG <nanog@nanog.org> wrote:
On 01/07/2018 04:12 PM, Michael Crapse wrote:
I have a customer on a ps3, and he can't seem to connect to the psn. Keeps getting the 80710016 error. If there is anyone that can help me troubleshoot this issue, that would be great.
I have yet to see the packets on the wire lie.
Further, the packets on the wire will likely give you a starting point.
After searching for the error, this may not be a problem with the network at all. One report I saw says that the error can come from banned / blacklisted IPs. So you may be looking for a non-existent network problem.
-- Grant. . . . unix || die