17 Feb
2012
17 Feb
'12
12:33 p.m.
On Fri, Feb 17, 2012 at 10:18:57AM -0500, Steve Clark wrote:
I agree with this 100%.
Having worked with many people over the last 40 years, the good trouble shooters understood how things were suppose to work. This helps immeasurably in determining where to start looking.
Don't forget that a lot of the best figure things out *while* troubleshooting things they don't (yet) understand. Give curious people good tools and interesting problems -- the rest will sort itself out.