24 Nov
2001
24 Nov
'01
6:05 a.m.
BT is telling ISPs the reason for the multi-hour outage was a software bug in the interface cards used in BT's core network. BT installed a new version of the software. When that didn't fix the problem, they fell back to a previous version of the software.
BT didn't identify the vendor, but BT is identified as a "Cisco Powered Network(tm)." Non-BT folks believe the problem was with GSR interface cards. I can't independently confirm it.
I'd be surprised if it was the GSR, and in anycase that doesn't absolve anyone. If it was a software issue- why wasn't the software properly tested? Why was such a critical upgrade rolled out across the entire network at the same time? It doesn't add up. Neil.