Brian & Mike, I'm sorry your service needs were not met. In the future please feel free to escalate your problems to senior engineers within Qwest IP Operations. Though I understand your frustration, I do not believe NANOG is the appropriate form for this topic. You can contact me via email at mhirse@qwestip.net or mo@qwest.com. I would like to talk off line. Regards Mohamed A. Hirse Manager IP Operations Network Optimization Group Qwest Communications Inc. On Fri, 20 Aug 1999, Brian Tackett wrote:
All,
Anyone have a knowledgeable technical contact for Qwest? We've been working through the night to resolve some problems and been totally unable to talk to anyone who will tell us anything beyond "It must be your CPE".
Any help would be greatly appreciated